HARARE BILLING SYSTEM DISASTER

HARARE City Council has failed to pay for its controversial
and highly-criticised BIQ billing system, prompting Quill Associates, the South
African system developer, to terminate its services.

Despite heavy criticism on the BIQ system for glaring

HARARE City Council has failed to pay for its controversial and highly-criticised BIQ billing system, prompting Quill Associates, the South African system developer, to terminate its services. Despite heavy criticism on the BIQ system for glaring loopholes, the system owners this year reportedly hiked the fees from US$35 000 annually to US$75 000. The system was disconnected close to a